Merchant onboarding
Checking…
Contact
Application updates go to this email and mobile.
Entity type
Decides which incorporation documents we ask for.
Account details
Settlements are paid to this account. It must be held in the business's name.
Bank proof
Cancelled cheque, bank statement, passbook or bank letter
PAN details
Fetched from Income Tax Department records.
Business identity
How the business appears to customers and on statements.
Registered address
As shown on your Certificate of Incorporation.
Operating address
This address may be used for address verification.
Communication address
Where we send physical correspondence.
Category and size
Used to set your risk category and pricing.
Description
What you sell and who buys it. Reviewers read this first.
International payments
Reviewed separately by our risk and compliance team.
Beneficial owners
Ownership must add up to 100%.
| Name | PAN | Ownership | KYC | Documents | |
|---|---|---|---|---|---|
| Total | |||||
Owner KYC documents
PAN, identity proof, address proof and a recent photograph for each owner. PDF, JPG or PNG up to 10 MB.
Signatory
The person authorised to sign on behalf of the business.
Signatory documents
Needed because the signatory is not a listed owner.
PEP declaration
Politically exposed persons need additional checks. This does not reject the application.
Consent
PDF, JPG or PNG up to 10 MB each. Change the entity type in Basic details to see a different list.
People to verify
Each person joins a short video call with a verification agent.
| Person | Status | Slot |
|---|
Schedule a call
All times are IST (UTC+05:30). Calls take about 10 minutes.
- Each person gets a secure link by SMS and email. It stays valid until 24 hours after their booked slot. They verify their mobile and Aadhaar (DigiLocker), then join a live call with a verification agent
- Keep the original PAN card and one photo ID with you
- Use a phone or laptop with camera and microphone switched on
- Sit somewhere well lit with a stable connection
Before you submit
Items marked in amber can be completed later, but may slow down the review.
Application status
We'll email you at every stage. Details can't be edited while compliance is reviewing them.
Progress
Under reviewDetails
- Merchant ID
- Assigned when approved
- Submitted
- Not submitted yet
- Expected decision
- Within 2 working days
Remarks
No action needed from you right now.